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House of Knives Canada – Locations, Brands, Services Guide

Mason Noah Patterson Fraser • 2026-04-08 • Reviewed by Sofia Lindberg

House of Knives stands as Canada’s largest cutlery retailer, maintaining a specialized focus on premium blades and related accessories since 1979. The organization operates a network of physical storefronts concentrated in Western Canada, distinguishing itself from general merchandise vendors through dedicated expertise in kitchen and sporting knives.

The retailer stocks recognized manufacturers including Shun, Spyderco, Benchmade, and CIVIVI, alongside sharpeners, multi-tools, and outdoor equipment. Customer support remains accessible via telephone at 1-855-600-3343 and electronic mail during standard business hours, with complimentary in-store pickup available for digital orders.

Geographic presence spans ten communities in British Columbia and three in Alberta, with locations situated in major retail centers including West Edmonton Mall and CF Market Mall. This distribution pattern reflects the company’s regional concentration strategy while serving both urban and secondary markets across the western provinces.

Where Are House of Knives Locations in Canada?

Founded1979
HeadquartersBurnaby, BC
ProvincesBC & Alberta
Locations13+ Stores
  • Head office operates from 3918 Kitchener St, Burnaby
  • British Columbia maintains ten locations including dual storefronts in Victoria
  • Alberta hosts three locations in Calgary, Edmonton, and Red Deer
  • Calgary storefront occupies Unit F012 within CF Market Mall
  • Edmonton location situated at Unit 1351 in West Edmonton Mall
  • Complimentary in-store pickup available for web orders
Attribute Details
Headquarters Address 3918 Kitchener St, Burnaby, BC
British Columbia Presence Burnaby (HQ), West Vancouver, Abbotsford, Coquitlam, Kamloops, Kelowna, Langley, Nanaimo, Prince George, Victoria (2 locations)
Alberta Presence Calgary (CF Market Mall), Edmonton (West Edmonton Mall), Red Deer
Customer Service Hours Monday-Friday 9:00 AM – 5:00 PM PST
Telephone Contact 1-855-600-3343
Electronic Mail service@houseofknives.ca

What Brands and Products Does House of Knives Carry?

Premium Knife Manufacturers

The retailer maintains partnerships with Shun, Spyderco, Benchmade, and CIVIVI, representing Japanese and American cutlery traditions. These brands occupy the mid-to-high-end market segment, targeting both culinary professionals and outdoor enthusiasts.

Product Categories

Beyond cutlery, inventory includes sharpeners, multi-tools, personal care implements, flashlights, writing instruments, and hydration vessels. This diversification positions the stores as specialty outfitters for culinary and outdoor preparation.

Regional Inventory Variations

While the retailer confirms network-wide availability of these brands, specific model selection and stock levels vary by location. Individual stores adjust inventory based on regional demand patterns and seasonal requirements.

What Services Does House of Knives Offer?

Customer Support Infrastructure

Support operations function weekdays from 9:00 AM to 5:00 PM Pacific Standard Time via telephone and electronic mail. This schedule applies to the corporate headquarters in Burnaby, which coordinates network-wide communications.

Order Fulfillment Options

The company facilitates e-commerce transactions with complimentary in-store collection. Customers may purchase items through the digital platform and retrieve them from physical locations without additional fees.

Maintenance and Repair

Public documentation regarding professional sharpening services, repair protocols, and associated costs is unavailable. The existence of such services requires direct verification with individual store locations.

Service Verification Required

Specific details concerning sharpening turnaround times, pricing structures, and warranty claim procedures are not publicly documented. Consumers should contact their nearest location to confirm available maintenance offerings.

Is House of Knives Reliable? Reviews and Policies

Operational continuity since 1979 and physical presence in major commercial centers establish baseline organizational legitimacy. The company maintains verified storefronts across multiple provinces, indicating sustained market participation.

Comprehensive customer review aggregations, detailed return policy terms, and price comparison analyses are not publicly available. The Last Day to File Taxes 2025 Canada – April 30 Deadline Guide illustrates that established retailers face standard regulatory compliance requirements regardless of specialty focus.

Information Gaps

Publicly available information does not include customer review ratings, specific return policy conditions, or comparative pricing data. Consumers should verify these elements directly with House of Knives personnel before completing purchases.

How Has House of Knives Expanded Since 1979?

  1. 1979: Founded as specialized Canadian cutlery retailer
  2. Subsequent decades: Established British Columbia network spanning Vancouver Island, Interior, and Northern regions
  3. Expansion phase: Entered Alberta market with Calgary and Edmonton locations in major shopping centers
  4. Recent development: Extended presence to Red Deer and additional British Columbia suburban markets

What Information Is Confirmed About House of Knives?

Verified Facts Unclear Details
Operating continuously since 1979 Specific return policy terms and conditions
13+ locations across BC and Alberta Sharpening service costs and availability
Carries Shun, Spyderco, Benchmade, CIVIVI Customer satisfaction ratings and review aggregates
Customer service: 1-855-600-3343 Price comparisons with online retailers
Calgary hours: Mon-Fri 9:30AM-9PM, Sat 9:30AM-8PM, Sun 11AM-6PM Specific opening dates for individual locations

What Role Does House of Knives Play in Canada’s Cutlery Market?

The organization occupies a specialized retail niche, focusing exclusively on cutlery and related accessories rather than general household merchandise. This concentration allows for depth of inventory that generalist retailers typically cannot match, particularly regarding premium Japanese and American blade manufacturers.

Geographic limitation to Western Canada reflects a regional market strategy, with concentrated presence in British Columbia and Alberta urban centers. This contrasts with national big-box retailers, offering localized expertise while maintaining corporate infrastructure through the Burnaby headquarters.

Where Does This Information Come From?

House of Knives is Canada’s largest cutlery retailer, operating since 1979.

houseofknives.ca

Calgary: 3625 Shaganappi Trail NW Unit F012 (located in CF Market Mall).

TripAdvisor

House of Knives carries quality brands including Shun, Spyderco, Benchmade, and CIVIVI.

houseofknives.ca/store-finder/

What Are the Essential Facts About House of Knives?

House of Knives operates thirteen locations across British Columbia and Alberta as Canada’s largest specialized cutlery retailer, offering brands like Shun and Benchmade since 1979. While the company provides free in-store pickup for online orders and maintains weekday customer service hours, specific details regarding sharpening costs, return policies, and comparative pricing require direct verification with store personnel. For additional regulatory context, see the Last Day to File Taxes 2025 Canada – April 30 Deadline, Self-Employed Rules.

Frequently Asked Questions

What are House of Knives store hours?

Documented hours exist only for the Calgary location: Monday through Friday 9:30 AM to 9:00 PM, Saturday 9:30 AM to 8:00 PM, and Sunday 11:00 AM to 6:00 PM. Other locations may vary.

Does House of Knives offer knife sharpening services?

Sharpening service availability, costs, or procedures are not confirmed. Contact your nearest location directly to inquire about maintenance services.

What is the return policy at House of Knives?

Specific return policy terms, including time limits and condition requirements, are not publicly documented. Verify directly with customer service before purchasing.

How do House of Knives prices compare to online retailers?

No price comparison data exists between House of Knives and online competitors. In-store pricing may differ from digital marketplaces due to overhead and service differences.

Which brands are best to buy at House of Knives?

The retailer carries Shun, Spyderco, Benchmade, and CIVIVI. Best depends on individual needs, though these brands represent quality mid-to-high-end options.

Can I order online and pick up in store?

Yes, House of Knives offers complimentary in-store pickup for orders placed through their website.

Mason Noah Patterson Fraser

About the author

Mason Noah Patterson Fraser

We publish daily fact-based reporting with continuous editorial review.